Free shipping on orders over $75
Free shipping on orders over $75
Every order at Wear The Islands is made to order — printed, packed, and shipped by our fulfillment partner Printful. This page explains exactly what to expect from the moment you place your order to the moment it arrives at your door.
Every product at Wear The Islands is printed on demand. We do not hold inventory. When you place an order, it is sent directly to our fulfillment partner Printful, who prints your design, quality-checks it, packs it, and ships it directly to you.
This means two things for you as a customer: your order is made fresh, specifically for you and your total delivery time includes both production time (making the product) and shipping time (getting it to you). Both are explained in detail below.
All production and shipping timeframes are in business days – Monday through Friday, excluding public holidays. The day your order is placed does not count as Day 1. The first business day begins the following business day after your order is confirmed.
Production is the time it takes Printful to create your product before it is handed to a carrier. Production time is separate from shipping time add both together to estimate your delivery date.
| Technique / Product Type | Standard Production | Notes |
|---|---|---|
| Direct-to-garment (DTG) tees, tanks | 2–5 business days | Most standard t-shirts |
| DTFlex printing | 2–5 business days | Some hoodies and sweatshirts |
| All-over print (synthetic) | 2–7 business days | Football jerseys, AOP apparel |
| All-over print (cotton) | 2–5 business days | |
| Embroidery | 2–5 business days | Hats, embroidered logos |
| Sublimation | 2–5 business days | |
| Knitwear | 7–12 business days (Jan–Oct) 9–16 business days (Nov–Dec) | Seasonal delays apply |
The day you place your order does not count. If you order on a Monday, Day 1 of production begins on Tuesday. If your order is placed on hold for any reason (e.g. stock issues), the production clock resets once the hold is lifted.
Shipping time begins once your order has been fulfilled and handed to the carrier. Shipping time is in addition to production time shown above. Your total estimated delivery window = production time + shipping time.
| Destination | Standard Shipping | Express Shipping | Customs Handling |
|---|---|---|---|
| 🇺🇸 United States | 3–4 business days after fulfillment Total est: 5–9 business days | 1–3 business days after fulfillment | Domestic — no customs |
| 🇬🇧 United KingdomDDP Available | 3–7 business days after fulfillment Total est: 5–12 business days | 1–3 business days after fulfillment | DDP available — duties included at checkout |
| 🇨🇦 CanadaDDP Available | 3–5 business days after fulfillment (up to 12 days to Atlantic region) Total est: 5–10 business days | 1–3 business days after fulfillment | DDP available — duties included at checkout |
| 🇪🇺 Europe (EU) | 5–20 business days after fulfillment Total est: 7–14 business days typical | 1–3 business days after fulfillment | VAT typically included via IOSS for low-value orders |
| 🇦🇺 Australia / New ZealandDDU | 5–20 business days after fulfillment Total est: 14–20+ business days | 1–3 business days after fulfillment | DDU — import fees may be collected on delivery |
| 🇯🇵 JapanDDU | 5–20 business days after fulfillment | 1–3 business days after fulfillment | DDU — import fees may be collected on delivery |
| 🌍 Rest of WorldDDU | 10–20 business days after fulfillment May be longer for remote destinations | Where available only | DDU — buyer responsible for import fees on delivery |
Shipping timeframes are estimates based on Printful’s fulfillment network and carrier performance. Actual delivery may be faster or slower depending on your location, carrier capacity, customs processing, and seasonal demand. We cannot guarantee specific delivery dates.
Wear The Islands ships worldwide through Printful’s global fulfillment network, which includes facilities in the United States, Europe (Latvia and Spain), the United Kingdom, Canada, Australia, Japan, and Brazil. Printful automatically routes your order to the facility closest to your delivery address.
This means a customer in London may receive their order from Printful’s Birmingham facility, while a customer in Toronto may be fulfilled from the Canadian facility. Regional routing reduces both shipping time and cost wherever possible.
International shipments require a valid phone number at checkout. This is a carrier requirement used for customs clearance and delivery notifications. Orders without a phone number may be delayed or returned.
Some countries or territories may have shipping restrictions. If your country is unavailable at checkout, it may currently be suspended due to carrier limitations or geopolitical factors. Please contact us and we will advise on the best options for your location.
Whether you pay import duties depends on your country and the shipping method selected at checkout. This is one of the most important things to understand before placing an international order.
If you are in the United Kingdom or Canada and select DDP shipping at checkout, all customs duties and import taxes are calculated and included in your shipping fee. You will not owe anything extra when your parcel arrives. Your package will be delivered without any customs invoice or surprise charges.
DDP shipping appears as an option at checkout when available for your address. If you do not see DDP at checkout, standard (DDU) shipping will apply and you may be responsible for duties on delivery.
For orders shipping to Australia, Japan, and all other international destinations not covered by DDP, your order ships Delivered Duty Unpaid (DDU). This means:
Your order may be subject to import duties, VAT, or customs handling fees charged by your local authority or carrier upon arrival. These charges are the buyer’s responsibility. For small orders, many countries have a de minimis threshold below which no duties apply — but we cannot guarantee your order will fall below it. If you are unsure about your country’s import rules, please check with your local customs authority before ordering.
For orders shipped to EU countries with a value under €150, Printful collects VAT at checkout through the Import One Stop Shop (IOSS) scheme. This means most low-value EU orders will clear customs without additional charges. For orders above €150, standard EU customs rules apply and additional VAT or duties may be assessed on delivery.
Once your order has been fulfilled and handed to the carrier, you will receive an automatic shipping confirmation email with your tracking number and a link to track your parcel. This email is sent to the email address you provided at checkout.
Tracking information may take 24–48 hours to update after you receive your shipping confirmation, as the carrier’s system needs time to log the parcel into its network.
If you have not received a shipping confirmation email within 7 business days of placing your order, please check your spam or junk folder first, then contact us with your order number and we will investigate with Printful on your behalf.
Your order number is included in your original order confirmation email from weartheislands.com. If you cannot find it, contact us at info@weartheislands.com with the name and email address used at checkout.
Production and shipping times may be longer than standard estimates during the following periods. We strongly recommend ordering at least 3 weeks early for time-sensitive occasions during peak periods.
We stand behind every order shipped from Wear The Islands. If something goes wrong, here is how we handle it.
If your tracking shows delivered but you have not received your parcel, please first check with neighbours and in any safe places at your property. If you still cannot locate it, contact us within 30 days of the estimated delivery date and we will open an investigation with Printful and the carrier on your behalf.
If your order arrives damaged or the print quality does not meet expectations, please contact us within 30 days of delivery with your order number and clear photos of the issue. We will arrange a free replacement or refund — no need to return the original item.
If you received a different product or size than ordered, contact us within 30 days with your order number and a photo of what was received. We will replace it at no cost to you.
Orders returned to Printful due to an incorrect address, failed delivery, or refusal at customs are held for 30 days at no extra charge. We will contact you when a return is received to arrange reshipping. Reshipping fees apply. Orders not claimed within 30 days may be destroyed. We are not responsible for packages returned due to an incorrect address provided at checkout — please double-check your shipping address before ordering.
Please refer to the size guide on each product page before ordering. If you are unsure about sizing, contact us before purchasing and we will help you choose the right size. See our full Returns & Refund Policy for complete details.
We’re a small team and we respond to every message personally.
Email us at hello@weartheislands.com or call 904-485-0708